google-site-verification=KEs2Q_VNMOxxDFTZZjBxoDo_ARYARNDeHMnX3w8sZbA
 
 

Wood Finish Store

Refund Policy

30 Day Return Policy

You must call first before returning any products!
We will only honor returns on unopened products. Please make sure that you pick the appropriate color and/or product necessary to complete your project.

Orders With Free Shipping on 5 Gallon Pails:
Please understand that we give free shipping on all 5 gallon buckets but it actually costs us $20-$35 per 5 gallon pail depending on your zip code. Once the product(s) are returned to our warehouse we will credit your card less our original costs of shipping for 5 Gallon pails and any other shipping charges on your invoice for companion products.

Orders Without 5 Gallon Pails:
If you did not order any 5 gallon pails then we will credit you the full price on your invoice minus the invoiced shipping charges.
Please Contact OPW/TheSealerStore if you have any questions prior to ordering.

Exchanges:
You must call for all exchange requests!
The Purchaser will be responsible for all exchanged shipping charges. This includes charges for return of original product(s) and charges for shipment of replaced product(s) back to the customer. We will not send out the new item until we receive the original first. We will not exchange sealers, stains, cleaners, strippers, or brighteners that have been opened or partially used.

Hazardous Material Shipping: A few products ship out with a Hazardous Material Designation. These products cannot be returned due to the end user (the customer) not being able to ship HazMat. Here is some of the products that cannot be returned.

Warranties:
All items carry manufactures warranty only. No exceptions!

Damaged Orders:
Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made though the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.
We will handle the claim. Please call for details.

google-site-verification: google5dfe5011f1ce11f2.html