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Wood Finish Store

Shipping Terms

Tax:

Woodfinishstore.com operates in California and collects sales tax from customers in California.  Customers that buy products out of the state of California are not taxed.  It is not required to collect sales tax for sales from customers out of the state of CA. This rule is derived from a 1992 Supreme Court decision which held that mail-order merchants did not need to collect sales taxes for sales into states where they did not have a physical presence.

Free Shipping Policy on 5 Gallon Pails!

Only within the contiguous 48 states (not Alaska or Hawaii). There is no limit on amount of 5 gallon pails that we will ship for free!

Any other product(s) that is not a 5 gallon pail will be charged UPS ground rates. The 5 gallon boxes can only hold one pail therefore we cannot add any other companion products such as single gallons, cleaners, and applicators, etc. into the 5 gallon box. They must be shipped separately requiring a shipping charge. All shipping charges reflect actual ground rates and are determined by weight and customer's zip code.

Some products do not come in 5 Gallon pails! We do not give free shipping on 5 single gallons!

Hazardous Material Items:

Some of products must ship HazMat! There will be a $25 additional charge for these items. This is a UPS charge and is required for legal DOT reasons when shipping.

UPS Ground:

Purchases are shipped from our California warehouse, to arrive within 3-7 business days of receipt of the order. In the event of a delay, we will notify you by email or phone.

Note: Items ordered together may not arrive in the same box. We only ship to the contiguous 48 states. We regret that we cannot ship to any other foreign countries.

If we are out of stock we may have the item dropped shipped from the vendor.

Expedited Shipments:

Please call for rates for Next day air and 2nd day air. Please take inconsideration that this can be very costly due to the weight of the packages. Oil-based products can only be shipped ground due to combustible liquid regulations.

Damaged Orders:

Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made though the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.

We will handle the claim. Please call for details.

Return shipping must be prepaid by the customer unless the error was ours.

Free Shipping Policy on 5 Gallon Pails!

    •       Free Ground Shipping on All 5 Gallon Buckets in the 48 States!

            •           Only within the contiguous 48 states (not Alaska or Hawaii). There is no limit on amount of 5 gallon pails that we will ship for free!

            •           Any other product(s) that is not a 5 gallon pail will be charged UPS ground rates. The 5 gallon boxes can only hold one pail therefore we cannot add any other companion products such as single gallons, cleaners, and applicators, etc. into the 5 gallon box. They must be shipped separately requiring a shipping charge. All shipping charges reflect actual ground rates and are determined by weight and customer's zip code.

            •           Some products do not come in 5 Gallon pails! We do not give free shipping on 5 single gallons!

Hazardous Material Items:

Some of products must ship HazMat! There will be a $25 additional charge for these items. This is a UPS charge and is required for legal DOT reasons when shipping.

UPS Ground:

    •       Purchases are shipped from our California warehouse, to arrive within 3-7 business days of receipt of the order. In the event of a delay, we will notify you by email or phone.

            •           Note: Items ordered together may not arrive in the same box. We only ship to the contiguous 48 states. We regret that we cannot ship to any other foreign countries.

            •           If we are out of stock we may have the item dropped shipped from the vendor.

Expedited Shipments:

    •       Please call for rates for Next day air and 2nd day air. Please take inconsideration that this can be very costly due to the weight of the packages. Oil-based products can only be shipped ground due to combustible liquid regulations.

Damaged Orders:

    •       Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made though the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.

            •           We will handle the claim. Please call for details.

  •       Return shipping must be prepaid by the customer unless the error was ours.

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